Can I amend or cancel my lounge booking?

You may amend or cancel your booking up to 72 hours before the commencement of the booking period online by using the Manage My Booking link or logging in, unless you purchase cancellation protection, which allows amendments and cancellations up to 17 hours before the scheduled arrival time. In the event of failure to use the Lounge facilities for any reason, you will not be entitled to a refund.